Graduate Trainee - Operations
Job Description:
- Acting as a Single Point of Contact for clients.
- Handling client escalations and queries.
- Providing daily updates on cases to clients.
- Interacting internally with the departments for
resolving client queries and escalations.
- Data Management including updating of all
details related to new client and providing clear
download for all departments.
- Follow up with team for closures.
- Maintaining Trackers.
- Responsible for initiating client cases.
Location:
Kolkata
Educational Qualifications:
Graduate - All Courses
Number of Positions:
3